Well, in the hospital I work in that would be the ED nurse and there is no reason to change this!
Listen to this fantastic and super useful talk on how to be a great team leader.
It was given by Cliff Reid at the SMACC conference this year.
It’s about the stuff we do everyday. And we need to be very good at!
Check out the video!!
These are his main points:
First control yourself, your team, your environment, your patient.
1. BE NICE!
2. Be authoritative, inspiring confidence in the team
3. Stay patient focused. Stay to the facts and what does the patient needs.
4. Ask forhelp, politely but without being submissive
5. Use thegroup: no competition, our team invited you to help us
6. Craft yourlanguage